Job Description:
  • Develop and ensure compliance to SOP, change control, deviations systems
  • Build and review quality process control plan, drive quality issues to root cause, corrective actions and improvements
  • Devise sampling procedures and directions for recording and reporting quality data
  • Review the implementation and efficiency of quality and inspection systems
  • Collect, compile and analyze statistical quality data to identify areas for improvement in the quality system
  • Review of analytical reports and batch records (manufacturing and packaging)
  • Manage customer queries, customer satisfaction surveys, questionnaires and other quality / regulatory purpose documentation requests.
  • Investigate customer complaints and non-conformance issues
  • Perform risk assessments and monitor risk management activities at quality level
Requirements:
  • Degree in Logistics/Supply Chain Management/Quality Assurance/Statistics is preferred
  • 3 - 5 years working experience in logistics quality assurance function would be a plus
  • Proficient in Microsoft Office tools, especially Excel
  • Able to perform analysis independently and present professionally
  • Strong communication and problem solving skills 
  • Able to work with multiple stakeholders and drive changes within the team

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