Job Description:

Ownership of Seller Operations & Customer Experience Initiatives
Conduct industry analysis into policies, tools and initiatives to identify learnings that can be adapted for our sellers
Work with large data sets to distill insights into sellers’ behaviour using data analytics tools (e.g. SQL, Python etc)
Develop a deep understanding of our sellers’ operations and needs, and to translate these insights into actionable requirements and recommendations
Project manage the roll-out and adoption of initiatives and features, including project initiation, launch & execution, and impact analysis
Conduct primary/secondary research and competitor analyses to understand and monitor evolving user needs and business opportunities

Requirements:

A Bachelor’s Degree in STEM (Science, Technology, Engineering & Mathematics) or other applied quantitative fields with a strong analytical component
Strong data analytical skills sets; SQL and/or Python
Interest to build broad capabilities in strategy, operations and data analytics in the e-commerce industry
Strong problem-solving skills, able to break down problems, draw insights from complex data and design practical and scalable solutions
Familiarity with various in-depth research and statistical analysis methods is highly preferred
Ability to perform in a high-pressure, fast-paced and growth-charged environment