Job Description:

  • Lead and manage high-impact end-to-end projects involving KYC operations and KYC user experience
  • Identify operational gaps in KYC operations using analytical and conceptual problem solving
  • Design initiatives that would improve operational efficiency and effectiveness
  • Communicate strategies and objectives with relevant departments and colleagues
  • Monitor improvement and performances of suggested changes and suggest further modifications wherever required
  • Generate reports and analyze data for productivity and other process-related metrics
  • Set up visual management boards and monitor their functionality across team



  • Graduate of a bachelor’s degree
  • At least 2-3 years experience in other companies that are related to digital wallet/financing businesses
  • Strong analytical skills, able to gather and present data well
  • Proficient in Microsoft Office (particularly MS Excel) and Google Office Suite
  • Strong interpersonal and communication skills
  • Comfortable with shifting schedules, may be required to work on weekends and/or holidays

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