Job Description:
- Build fundamental platform capabilities to improve efficiency in each product line
- Collaborate closely with cross functional teams (Devs, QA, Other PMs) to drive implementations of App technical products and ensure projects delivered in high quality and timely manner
- Ensure effective communications with stakeholders on project delivery
- Conduct regular monitoring and analysis on the key App metrics. Define new metrics and establish the whole process from data acquisition to data analysis/visualization; generate valuable business and technical insights in App
- Regularly review customer feedback and reviews to collect App issues reflected. Perform in-depth root cause analysis on the problem users reported.
- Responsible for Shopee App’s overall efficiency, online performance and user experience
- Take initiatives to implement process improvements and assist in the integration of complex business and technical factors to meet long-term strategic planning objective
Requirements:
- Bachelor’s degree and above in Computer Science, Engineering or equivalent field with more than 2 years working experience in technical field
- Strong analytical skills, understands complex issues, able to identify the root cause, capable of critical thinking and data driven decision making
- An ability to articulate and clearly communicate complex business or technical information in a simple, logical and impactful manner
- Experience in creating detailed product requirement document， functional specs and other documentation
- Strong ownership and team spirit. Comfortable with ambiguity and change, respond to evolving priorities quickly and systematically
- Ability to demonstrate a high level of verbal and written English and Mandarin Chinese to work with stakeholders in different countries
- Passionate about technology, understand its impact on business and society
