Job Description:

  • Lead and drive continuous process improvements to elevate sellers' performance on Shopee
  • Analyse, monitor, and report seller’s performance using operational metrics
  • Oversee seller related feature updates and roll outs
  • Establish governing processes and identify appropriate indicators to monitor performance and progress
  • Proactively flag out non-performing sellers and lay out process improvement plans in place
  • Continuously educate sellers on best practices and new platform features
  • Focal point for various teams (eg. Operations, Business Development, Marketing) to for fulfilment related solutioning


  • Strong communication skills in English (verbal and written)
  • Prior experience of up to 5 years in management consulting, supply chain consulting is a plus
  • Prior experience in managing a team of 15-20 
  • Holds a Bachelor’s degree in any field

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