Job Description:
- Lead and drive continuous process improvements to elevate sellers' performance on Shopee
- Analyse, monitor, and report seller’s performance using operational metrics
- Oversee seller related feature updates and roll outs
- Establish governing processes and identify appropriate indicators to monitor performance and progress
- Proactively flag out non-performing sellers and lay out process improvement plans in place
- Continuously educate sellers on best practices and new platform features
- Focal point for various teams (eg. Operations, Business Development, Marketing) to for fulfilment related solutioning
Requirements:
- Strong communication skills in English (verbal and written)
- Prior experience of up to 5 years in management consulting, supply chain consulting is a plus
- Prior experience in managing a team of 15-20
- Holds a Bachelor’s degree in any field
