- Coordinate with relevant teams to collect data, get overview of the Seller packages
- Follow up with selling package team to execute their requests in time with planning
- Monitoring urgent request queue on working shift and execute the request accordingly
- Ensure confidentiality of all information during the process
- Identify loopholes, false information and suggest ideas to improve the process.
- Monitoring seller list and maintain data accuracy in each request.
- Answering CS’s and other teams enquiries
- Other tasks assigned by Team Lead
- 1+ years of industry experience
- Advanced Excel skills. SQL is a plus
- Ability to work independently and with others
- Process & data - oriented
- Careful, details oriented, proactive in execution.
- Eager to work & learn is a fast-paced environment with tight deadline.
- Good team player with a positive attitude and strong sense of integrity and responsibility.
- Standard reading & writing English