Job Description:

  • Analyze requirements and perform network and system solutioning, planning, installation and setup of network and system architecture
  • Review new solutions and improve the resilience of the current network and system environment 
  • Plan, deploy and monitor IT solutions to ensure system hardening and network security
  • Provide network, server and system operation support, issue isolation, and troubleshooting for incidents 
  • Produce enterprise-level designs for Active Directory, and perform implementation, enhancement and maintenance
  • Proactively maintain Linux infrastructure technology for backend services
  • Collaborate with HQ IT operation engineers to plan and execute new projects and conduct technical transfer whenever required
  • Maintain detailed technical documentation for team members to review, learn and retrieve relevant information effortlessly
  • Continuously work on optimizing existing services and explore new technical solutions to address current and future challenges

Job Requirements:

  • Bachelor’s degree in Computer Science, Engineering or Information Technology or a related field preferred
  • Minimum 5 years of relevant experience operating in a similar role.
  • Strong network knowledge and hands-on experience in Palo Alto firewalls, and other network appliances (Cisco CCNA/CCNP is a plus)
  • Have the experience to handle Genesys Purecloud technology
  • Able to configure and optimize monitoring systems for all network devices and services
  • Windows/Linux server administration experience is required
  • Rich experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
  • Solid experience of configuring and operating VMware and HyperV products
  • Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
  • Have a passion for technology and wants to make a difference with technology solutions

Apply for this Job

* Required