Job Description:
- Analyze requirements and perform network and system solutioning, planning, installation and setup of network and system architecture
- Review new solutions and improve the resilience of the current network and system environment
- Plan, deploy and monitor IT solutions to ensure system hardening and network security
- Provide network, server and system operation support, issue isolation, and troubleshooting for incidents
- Produce enterprise-level designs for Active Directory, and perform implementation, enhancement and maintenance
- Proactively maintain Linux infrastructure technology for backend services
- Collaborate with HQ IT operation engineers to plan and execute new projects and conduct technical transfer whenever required
- Maintain detailed technical documentation for team members to review, learn and retrieve relevant information effortlessly
- Continuously work on optimizing existing services and explore new technical solutions to address current and future challenges
Job Requirements:
- Bachelor’s degree in Computer Science, Engineering or Information Technology or a related field preferred
- Minimum 5 years of relevant experience operating in a similar role.
- Strong network knowledge and hands-on experience in Palo Alto firewalls, and other network appliances (Cisco CCNA/CCNP is a plus)
- Have the experience to handle Genesys Purecloud technology
- Able to configure and optimize monitoring systems for all network devices and services
- Windows/Linux server administration experience is required
- Rich experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
- Solid experience of configuring and operating VMware and HyperV products
- Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
- Have a passion for technology and wants to make a difference with technology solutions
