- Develop deep understanding of delivery company & actively identifying operational issues;
- Analyst data and propose solutions, initiative, orientation to increase volume, expansion, CX…
- Assist in the planning and implementation of projects in Cross-function to ensure the projects are going to right direction within the targeted timeline;
- Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline;
- Ensure that the project status, issues or changes made are communicated to both the internal and external stakeholders and documented appropriately;
- Benchmark with other delivery companies in VN and Iglobal to initiate some new services, facilities to expand business.
- 2+ years of industry experience with proven business impact
- Good knowledge in delivery service
- Excellent in communication with different stakeholders, have experience in project management or customer service is a plus
- Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business
- Strong analytical thinking and ability to learn quickly with can-do attitude
- Advanced Excel skills. SQL is a plus
- Excellence written and verbal communication skills in English and Vietnamese
- Self-starter with a strong sense of curiosity.