Job Description:

  • Develop deep understanding of delivery company & actively identifying operational issues;
  • Analyst data and propose solutions, initiative, orientation to increase volume, expansion, CX…
  • Assist in the planning and implementation of projects in Cross-function to ensure the projects are going to right direction within the targeted timeline;
  • Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline;
  • Ensure that the project status, issues or changes made are communicated to both the internal and external stakeholders and documented appropriately;
  • Benchmark with other delivery companies in VN and Iglobal to initiate some new services,  facilities to expand business.


  • 2+ years of industry experience with proven business impact
  • Good knowledge in delivery service
  • Excellent in communication with different stakeholders, have experience in project management or customer service is a plus
  • Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business
  • Strong analytical thinking and ability to learn quickly with can-do attitude
  •  Advanced Excel skills. SQL is a plus
  •  Excellence written and verbal communication skills in English and Vietnamese
  •  Self-starter with a strong sense of curiosity.

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