Job Description
- Responsible for inventory management, inbound/outbound operations, as well as a functional process responsibility across multiple shifts
- Responsible for the overall safety, quality and performance and customer experience
- Accountability for meeting and exceeding operational goals of fulfilment SLAs, inventory accuracy and opex cost optimization
- On-site coordinate external landlord/manpower contractor and internal ops backend teams to ensure operational safety and accuracy
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs
- Mentor, train and develop teammates for career progression and learning
- Ability to develop and share best practices across the shifts and functional teams
- Drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment
Job Requirement
- Degree in Business, Supply Chain Management, Engineering or relevant disciplines
- Ability to independently lead operational team on-site, engage in discussions with various internal and external stakeholders
- Over 4 years prior experience in warehouse operations is mandatory
- Knowledge of key WMS functionalities is expected
- Excellent leadership and communication skills
