Job Description

  • Lead a team consisting of 12 people or more with emphasis on performance review, provide suggestion/improvement, and handle complex cases.
  • Perform overall skip tracing activities but not limited to: social media searching, digital tracing, etc to verify users' phone number.
  • Liaise with trainer, quality, and collection to optimize team performance.
  • Proactively seek alternative ways to increase contactability for SPL late users with various approach.

Requirements:

  • Min. Bachelor's Degree from reputable university.
  • Proven experience leading a skip tracer or late collection bucket team (Collection/Skip Tracer Team Lead) for minimum 1 year in financial service/banking industries.
  • Strong problem solving-skills with creative approach.
  • Good communication & coordinating skills
  • Vast knowledge in collection process and policies related from official government/regulators.

Apply for this Job

* Required

  
When autocomplete results are available use up and down arrows to review
+ Add Another Education