Job Description:

  • Point of contact of operation teams of Shopee sellers from respective cluster
  • Access to sales force to document the issues raised by sellers
  • Coordinate resolution with different operations and product support teams to fix the issues raised up by sellers
  • Actively follow up with respective teams if issues are not resolved in time
  • Feedback to sellers when issues are resolved
  • Point of contact of customer service and dispute team
  • Contact sellers for cases that are raised by customer service or dispute team

Requirements:

  • Enjoys working in a fast-paced and collaborative environment
  • Proficient in excel and powerpoint
  • Attention to details
  • Quick learner

Time Period:

  • Please state your availability clearly in the comments section (Start date, End date, part-time or full-time)
  • Full-time interns preferred (3-12 months)
  • Students who can commit part-time, minimally 3 working days a week, are also welcome to apply

 

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