Responsibilities:

  • Manage and supervise the CB warehouse activities, ensuring cost-effective operation of processes and E2E Fulfilment.
  • Coordinate the operational activities of the warehouse such as Inbounding, Outbound and Inventory Management.
  • Manage warehouse service provider to ensure achievement of SLAs in different sub teams
  • Uphold and improve Shopee’s high standards of process quality.
  • Actively seek to improve processes across productivity, efficiency, takt time, throughput and cost in relation to inbound and outbound operations
  • Constantly look for innovative ways to maintain/reduce cost per order.
  • Strive to improve and streamline processes with the CI team and roll these out with support from Functional leads and the WMS product team.
  • You’ll actively share and promote best practices with your colleagues and network.
  • Basic Qualifications
    You hold a degree in Engineering, Supply Chain, Logistics, Operations or Business Administration, or in a related field, or you have an equivalent qualification
  • Minimum 3 years Previous experience as a manager in a distribution center or logistics warehouse is a nice to have.
  • A great teammate, you thrive when working with others.
  • You have previous experience as a manager, involving sizable teams; you’re a natural at motivating others around you.
  • You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn’t a problem for you.
  • You’re a quick thinker, able to act tactfully in a dynamic environment.
  • You’re willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.

Preferred Qualifications

  • Knowledge of Lean, Six Sigma and Kaizen methodologies would be advantageous
  • Experience in ecommerce fulfilment highly desired
  • Ability to communicate clearly, effectively and with enthusiasm
  • Ability to work with ambiguity and changing priorities
  • Strong analytical skills
  • Ability to handle multiple tasks, prioritise those tasks and meet deadlines
  • Intermediate to Advanced Excel preferred
  • Ability to challenge the status quo

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