Job Description:

  • Assists in ensuring that a company complies with its outside regulatory requirements relative to policies set by government entities like DOH, DTI, FDA, well as internal policies and bylaws by evaluating existing and improvement processes
  • Represent Shopee Philippines in dispute resolution procedures including mediations
  • Analyze operational risk data (typically metrics or assessment results) to identify areas of excessive risk, and potential remedies
  • Investigate what is causing the challenges and identifying nature of damage and root causes of external issues
  • Develop consultative relationships with different departments to educate them about the risk and/or implement risk management best practices to prevent or mitigate loss
  • Ensure that past mitigation efforts are achieving the target effect
  • Assist in filing DTI Permits, amendments and verification for campaigns
  • Liaise with any issues including updates and process improvements on initiatives to comply with governmental policies and regulations


  • At least three (3) years of experience in Operations Management preferably from Contract Management, Business Development, and/or E-Commerce industry
  • Minimum educational requirement is a bachelor's degree in any Business course
  • Effective in negotiation; able to communicate and present well to a diverse audience
  • Experienced in effective writing
  • Analytical, must have strong problem-solving and decision-making skills
  • Organized and is able to cope under pressure and stringent timelines
  • Ability to understand broad business issues

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