Conduct daily reconciliation of ShopeePay wallet transactions with third parties
Ensures timely settlements and billing with the third parties
Able to identify and resolve variances and ensure that disputes are resolved within service-level agreement (SLA)
Assists the Operations Finance Lead to ensure that business partners comply with agreed standards and SLAs
Assist the lead to conduct cross-functional checking for new partnerships that might affect settlements/ billings, and to document processes
Investigate and clear queries in a timely manner, provide update and escalations of queries internally and externally, keeping stakeholders informed of any issues or difficulties
Identify gaps or inefficiencies to processes, and recommend improvements
Requirements:
Bachelor's degree or higher related to Finance
At least 2 years work experience focused on Financial Operations preferably in ecommerce, telecommunication, digital financial service or retail business
Problem-solving oriented, positive and constructive attitude
Strong analytical acumen, comfortable gathering data from various sources, generating and evaluating insights
Possess self-management skills: able to efficiently organizes own time, assess priorities within own area of work, and work under tight deadlines with a high level of commitment
Good team player, positive attitude and eager to learn
Experience in ecommerce payments systems is an advantage
