Job Description:

  • Conduct daily reconciliation of ShopeePay transactions with accredited 3rd party payment providers
  • Ensure timely settlements/ payouts/ billings with the 3rd party payment providers
  • Ensure that variances and disputes are resolved within SLA
  • Communicate daily concerns and escalations with 3rd party payment providers
  • Aid the Operations Finance Lead to ensure that 3rd party payment providers comply with agreed standards and SLAs are met
  • Perform other similar and related duties as required



  • Graduate of any Finance related course
  • At least 2 years relevant experience
  • Excellent communication & interpersonal skills both verbal and written
  • Able to develop solutions and communicate across the organization in an effective manner
  • Able to clearly identify and define issues that are being raised via emails and make necessary recommendations
  • Possess self-management skills: able to efficiently organizes own time, assess priorities within own area of work, and work under tight deadlines with a high level of commitment
  • Good team player, positive attitude and eager to learn

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