Job Description: 

  • Manage and perform UAT and SIT for new product features or system enhancements related to retail and fulfilment business
  • Identify product and system improvement areas and liaise with local Operation team, Business Development team and regional Product team to develop new product features and system enhancements related to retail and fulfilment business
  • Hold trainings and briefings for users in local office for new product features rollout and system changes to manage user adoption
  • Identify problem gaps in current processes, recommend and implement new methodologies and workflows to reduce manual work
  • Maintain and continuously improve existing automated processes to make sure they are efficient and sustainable in the long run
  • Assist in analytics work as required, to drive actionable business decisions
  • Design reports, dashboards and workflows which are tailored to specific stakeholders


  • Bachelor’s degree in IT/ Engineering field, or equivalent relevant academic qualifications
  • Experienced with Python and Microsoft Excel. SQL knowledge will be an added advantage 
  • Experience in Product Management or Technology Consulting related role
  • Good communication skills, with ability to explain technical details to a non-technical audience
  • Detail-oriented, willing and able to learn independently
  • A good team player, collaborates well in cross-functional teams

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