Job Description:

  • Support Japanese sellers regarding payment, product listing, back-end system use, by liaising with the respective local functional teams and by communicating with sellers directly (Q&A)
  • Lead identifying and internally-escalating issues related to the infringement of license (e.g., fraud products, misuse of images) on behalf of Japanese brands and products
  • Cooperate with Business Development and Seller Management teams to support logistical issues


  • Strong analytical skill and sensitivity to data
  • Strong oral and written communication skill
  • Creative and innovative approach to solving problems
  • Ability to deal with ambiguous situations
  • Work well with cross functional teams in a high-pressured environment
  • Positive, team-player, and energetic attitude

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