Job Description:
- Manage, mentor and train team members
- Educating and providing professional consultations and recommendations to merchants based on their business needs
- Building reports and cross selling to existing merchants
- Actively communicate via phone calls and emails to proactively support merchants
- Provide strategic advice to merchants on how to maximize their sales performance
- Analyze data, reports and trends with the business development team
- Develop KPIs for the team and subsequently review / track these KPIs
Requirements:
- At least 3 year experience in ecommerce preferred
- Strong project management skill with the ability to run multiple projects following priorities and deadlines
- Excellent command of English, other ability to converse fluently in their language will be an added advantage
- Great sense of responsibility and urgency
- Independent team player
- Work well under intense pressure
- Experience in e-Commerce operations will be an added advantage
Shopee is now hiring for Fashion & Toy Category
