Job Description:

  • Manage, mentor and train team members
  • Educating and providing professional consultations and recommendations to merchants based on their business needs
  • Building reports and cross selling to existing merchants
  • Actively communicate via phone calls and emails to proactively support merchants
  • Provide strategic advice to merchants on how to maximize their sales performance
  • Analyze data, reports and trends with the business development team
  • Develop KPIs for the team and subsequently review / track these KPIs



  • At least 3 year experience in ecommerce preferred
  • Strong project management skill with the ability to run multiple projects following priorities and deadlines 
  • Excellent command of English, other ability to converse fluently in their language will be an added advantage
  • Great sense of responsibility and urgency
  • Independent team player
  • Work well under intense pressure
  • Experience in e-Commerce operations will be an added advantage


Shopee is now hiring for Fashion & Toy Category

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