Job Description:

  • Build strategic plan, set KPIs for each member & Manage Seler Care Team to meet the KPIs for months, quarters and years.
  • Lead from the Front: Hit personal performance goals and training the team hand in hand.
  • Take ownership of team development and performance in quantity & quality metrics.
  • Communicate and collaborate effectively with Leadership team to execute campaign strategy.
  • Prospecting leads and identifying key business partners for Shopee platform.

 

Requirements:

  • At least 2 year-experience in Sale / Telesales, Business Development ,.. ( SME, C2C, B2C,..)
  • Fluent in English
  • Ability to manage 10-15 staffs.
  • Proven skill to accurately analyze and interpret data. Utilize data to improve team performance.
  • KPI-driven attitude and eagerness to adapt with the dynamic sales environment of e-commerce.
  • Prior successful experience in telemarketing and training.
  • Provide market insights from seller's' perspective, including understanding products, sellers, market & competitor dynamics.
  • Have a strong affinity for critical thinking, hands-on execution, communication, time management, problem solving, and result-orientation
  • Strong interpersonal skill and leadership

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