Job Description:

  • Analyzing and monitoring Cross Border logistics performance
  • Execute key decisions with direct impact on costing, allocation strategy, operational excellence, and strategic partners
  • Managing new projects and new channels release
  • Evaluate logistics projects for cost optimization, competitive service, and continuous improvement initiatives
  • Drive end-to-end integration of new 3PLs, negotiate competitive rate, better delivery SLA to reduce overall platform shipping cost
  • Liaising with Shopee's various departments and regional offices for coordination
  • Managing and negotiating with vendors about projects and processes as well as managing vendors' performances
  • Planning and executing process optimization for the team, by analyzing operational efficiency
  • Conducting pricing and cost analysis
  • Engage all related stakeholders to balance shortfalls in 3PL invoice checks, continuous improvement on SOPs within Logistics to manage claims (damages, losses, and SLA breaches)


  • A recognized degree and strong academic record, relevant academic background preferred
  • 5+ years of related working experience
  • Must have experience with crossborder e-commerce logistics operation experience, together with Japan's local and outbound logistics
  • Excellent in both written and verbal communication.
  • Strong logical thinking and problem-solving skills.
  • Good team player, positive attitude and eager to learn.
  • Has passion in the eCommerce industry.
  • Proficiency in Microsoft Excel; knowledge in SQL is advantageous


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