Job Descriptions:
  • Provide advice to the business Head, Managers, Team Leads on people matters.
  • Provide support and guidance to deal with employee issues and improve their people management skills
  • Work alongside business Heads and Managers in doing medium and long-term Manpower Planning and People Development to support business expansion.
  • Plan for a sustainable workforce across various key functions and seniority levels.
  • Identify High-Potential individuals, propose and implement an effective Development Plan (including learning program, coaching, mentoring), maintain a Succession Plan that is able to support the business needs timely as well as provide a workforce that is agile enough to support new business expansion.
  • Regularly review and propose improvements to business processes and organisation structure to achieve organisational efficiency.
  • Drive employee Development Plans by tracking and monitoring training attendance and effectiveness.
  • Devise an effective Retention Program for strong performers through competitive Compensation, Benefits as well as timely Career Progression and holistic Personal Development.
  • Coach Leaders on processes including legal implications of not following a process correctly.
  • Provide support during key discussion and process including managing difficult conversation.
  • Provide career advice to employees and help them develop and grow within the organization.
  • Take accountability for and facilitate employee disciplinary actions and grievance handling while consulting business/legal teams as appropriate.
  • Uphold the Shopee Code of Conduct and Company Policy. Instil disciplinary action in the event of a breach.
  • Build and promote a strong sense of engagement with employees with effective communication strategy and events.
  • Constantly find out employees’ sentiment through regular checks (Pulse Check) and implement necessary changes to improve their situations.
  • Be a Values Catalyst by actively promoting and instilling Shopee Values through interaction with employees.
 
Requirements:
  • A Bachelor degree from a renowned university
  • 4-5 years of experience working alongside business Heads and/or Managers in a dynamic
    and fast-paced environment
  • Excellent project management skills with great speed and accuracy
  • Strong problem solving and stakeholder management skills
  • Excellent communication and interpersonal skills with high empathy
  • High adaptability and open-mindedness to changes
  • Passion for people and the advancement of the business beyond keeping things BAU (ie.business as usual)
  • Great active-listening skills
  • Alignment with the Shopee Values

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