Job Description:

  • Monitor payment transactions and conduct reconsolidation of transactions
  • Manage all payment channels, handle payment-related records, reports and contracts
  • Work with the Customer Support teams to handle user inquiries and troubleshoot of payment-related issues
  • Document payment processes and FAQs and work on continuous process improvement
  • Develop new payment channels
  • Act as the focal point of contact with the technical team for payment channel integrations


  • Good degree from a recognized university
  • Bilingual in Portuguese and English
  • Both Fresh graduates or experienced applicants are welcome (we can discuss the entry level based on your previous experience)
  • Strong communication skills in email, face-to-face conversation and messenger discussion
  • Strong logical thinking and problem-solving skills at all times
  • Good team player, positive attitude and eager to learn
  • Driven and motivated
  • Have passion in the eCommerce industry
  • Previous experience in payment is a plus

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