Job Description:

  • Coordinate with Business Development, Marketing, Operations to understand internal/external process, to explore where is main blockers and what is the root cause for current problems
  • Deepdive on operation database and define where is potential to apply automation process
  • Build a concrete & inherent plan to sync all activities in a big picture,especially to sync Operation workload, Business need while avoid potential issue
  • Deliver reports & necessary analysis to plan & optimize Automation process
  • Training and explaining technical terms for users to smoothen new process
  • Constantly collect feedback from relevant teams to request for process improvement


  • Deep understanding and strong interest of the different aspects of ecommerce & trending tech industries
  • Strong problem solving skills; ability to draw insights from data, research and design practical and scalable solutions
  • Good communication skills and ability to interact with internal and external stakeholders
  • Self-motivated with a “can-do” attitude
  • Computer proficiency in MS Office (especially in Excel). 
  • Experience in SQL/ Javascripts or Python is a plus
  • Good in both verbal and written English

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