Job Description:

  • Execute key decisions with direct impact on costing, allocation strategy, operational excellence, and strategic partners.
  • Evaluate logistics projects for cost optimization, competitive service, and continuous improvement initiatives.
  • Drive end-to-end integration of new 3PLs, negotiate competitive rate, better delivery SLA to reduce overall platform shipping cost.
  • Develop, implement and maintain the optimum organisational structure in the logistics team, with the most suitable arrangement of team members to fulfill business needs.
  • Develop and maintain KPIs for each operational process, showing performance against budget or target, explaining variances and trending changes.
  • Work with both local and regional team to churn out daily reporting dashboards, measures, and metrics and maintain accuracy of data
  • Implement a standardized SLA for all 3PL contract – Delivery, Payment terms, Lost & damage claims COD remittance windows, reconciliation processes.
  • Engage all related stakeholders to balance shortfalls in 3PL invoice checks, continuous improvement on SOPs within Logistics to manage claims (damages, losses, and SLA breaches.


  • Candidates with 4-5 years of experience.
  • Excellent in both written and verbal communication.
  • Strong logical thinking and problem-solving skills.
  • Good team player, positive attitude and eager to learn.
  • Driven and motivated.
  • Has passion in the eCommerce industry.
  • Experience in eCommerce is a plus.

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