• Job Description:

    • Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
    • Troubleshoot and resolve application issues, maintain and update technical support documentation
    • Handle asset management, maintain inventory and liaise with vendors
    • Manage IT infrastructure, system monitoring and reports
    • Implement and monitor office IT security and antivirus
    • Other duties include performing first level troubleshooting and support for scheduled server backups

     

    Requirements:

    • Diploma or degree in computer sciences, information technology or related discipline
    • In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
    • Hands-on experience in Windows server administration and basic knowledge in Linux server administration
    • Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
    • Strong analytical and troubleshooting skills
    • Competent at documenting standard/applications operating procedures
    • Good interpersonal and communications skills to interact effectively at all levels
    • Ability to cover after-office hours and weekend support if there are any infrastructure issues
    • High-potential fresh graduates with no prior experience are welcome

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