Job Description:
- In charge for overall inbound and return process
- Make a decision for return refund claim
- Maintain the inventory accuracy
- Monitor all transactions on a daily basis, investigate and analyze abnormal transactions
- Approval of leave request and coordinate with 3PL regarding the delivery
- Overseeing both inbound and outbound activity
- Train and develop agents, monitor individual performance of agents
Requirements:
- Experienced in related role min. 3 years
- Has experience as Team Lead/Supervisor in related role min. 1 year
- Good oral and written communication in English
- Willing to be placed at Sunter
