Job Description:

  • In charge for overall inbound and return process
  • Make a decision for return refund claim
  • Maintain the inventory accuracy
  • Monitor all transactions on a daily basis, investigate and analyze abnormal transactions
  • Approval of leave request and coordinate with 3PL regarding the delivery
  • Overseeing both inbound and outbound activity
  • Train and develop agents, monitor individual performance of agents


  • Experienced in related role min. 3 years
  • Has experience as Team Lead/Supervisor in related role min. 1 year
  • Good oral and written communication in English
  • Willing to be placed at Sunter


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