ABOUT THE TEAM

Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end user experience for our buyers, sellers, and partners. 

Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes, and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes and features for greater product and operational excellence. 

Regional Operations includes the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud.

WHERE YOU COME IN

We focus on building a strong culture of data-driven decision-making, and humanising big data sits at the heart of our strategic planning. As we continue to develop impactful solutions to power the success of our business, data-driven insights are our biggest ally in navigating the fast-changing technological landscape. 

We are looking for hands-on, motivated self-starters who are driven to leverage on the power of using data to drive informed business decisions.

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