Job Description:
  • Monitor accounts to identify outstanding debts
  • Manage BPO performance for Shopee side
  • Investigate historical data for each debt or bill
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Implement solutions and plan to improve collection process for better recovery rate
  • Min. Diploma/Bachelor degree holder
  • Has good leadership skills and strong analytical thinking
  • Has experience in management, operation and leadership especially in debt collection team
  • Strong logical thinking and problem-solving skills
  • Able to build consensus and relationship among counterparts and stakeholders


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