Job Description:

  • Verify validity of proof uploaded by user
  • Ensure that bank statement transactions are matched to correct checkouts
  • Upload and distribute bank statements in bank end system in a timely manner
  • Answer concerns from another departments through Zendesk
  • Report to immediate supervisor
  • Communicate with 3rd party payment providers
  • Aid the Team Leader in ensuring all the relevant standards within the working practices guide, KPIs are met
  • Perform other similar and related duties as required or directed


  • Preferably graduate of BS Accountancy or any Finance related course
  • Excellent communication & interpersonal skills both verbal and written
  • Able to develop solutions and communicate across the organization in an effective manner
  • Able to clearly identify and define issues that are being raised via emails and make necessary recommendations
  • Possess self-management skills: Able to efficiently organizes own time, assess priorities within own area of work, and work under tight deadlines with a high level of commitment
  • Willing to work in shifting schedules, Holiday, weekends if necessary
  • Good team player, positive attitude and eager to learn
  • Driven and motivated
  • Has passion in the e-Commerce industry

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