We are setting up a professional data support team to analyse Shopee data product issues and data services issues and solve them by technical solutions or collaborating with data engineering teams, which is critical to the business.

By joining the team, you will understand Shopee data product from both business and technical perspectives. Candidate with data engineering backgrounds and passionate about e-commerce industry is highly encouraged to apply.

Job Description:

  • Respond to Shopee data service issues, perform troubleshooting, implement solutions, or collaborate with data engineers to solve complex requirements.
  • Able to build strong relationships through problem understanding, ensuring timely resolution or escalation, and communicating promptly on progress.
  • Work closely with Product Managers and Data Engineers in the e-commerce industry.
  • Learn how each of our data products operates from the ground up.
  • Identify issue trends for reporting to all stakeholders to improve the system stability.

Requirements:

  • Bachelor in Engineering-related majors. Computer Science or related discipline will be an advantage.
  • Relevant work experience in a similar role.
  • Sharp and tenacious troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
  • Ability to work independently or with minimal assistance.
  • Good logical and structural thinking.
  • Strong sense of responsibility.
  • Be collaborative and supportive of teammates.

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