Job Requirements:
- Willing to be placed in Warehouse Sunter, Jakarta Utara
- Diploma or Bachelor's degree in Computer Science, Information Technology or related discipline
- In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration
- Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
- Strong analytical and troubleshooting skills
- Competent at documenting standard/applications operating procedures
- Good interpersonal and communications skills to interact effectively at all levels
- Ability to cover after-office hours and weekend support if there are any infrastructure issues
- High-potential fresh graduates with no prior experience are welcome
Job Description:
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Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
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Troubleshoot and resolve application issues, maintain and update technical support documentation
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Handle asset management, maintain inventory and liaise with vendors
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Manage IT infrastructure, system monitoring and reports
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Implement and monitor office IT security and antivirus
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Other duties include performing first level troubleshooting and support for scheduled server backups
