Responsibilities:

  • Overseeing the receiving, warehousing, distribution, Returns product and maintenance operations.
  • Organize, Monitor, Motivate and Coaching team to improve productivity, accuracy inventory and meet customer expectation.
  • Coordinating with internal team such as KAM, Sourcing, Customer service, Marketing, etc. to monitor requirements and ensure quality of service for customers including problem solving, investigate and continuous improvement
  • Overseeing WMS system and coordinate with Regional Teams to handle IT issues, stuck or lost orders; this includes rolling-out new features.
  • Responsibility for warehouse budget, forecast, manpower planning and transportation operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
  • Preparing and analyzing reports for management team.
  • Ensure constant Improvement of operational KPIs
  • Support operational improvement initiatives as directed by Warehouse Manager and Head of Operations

Qualifications:

  • Bachelor’s degree or higher in Logistic management, supply chain or any related field
  • At least 5 years’ experience in Warehouse Management, Supply Chain Management or related field
  • Able to do multi-task in a fast paced environment
  • Project management and process improvement strategies
  • Experienced in E-commerce business
  • Knowledge of Warehouse Management Systems (WMS)
  • Self-starter with strong-problem solving skills.
  • Be able to communicate effectively in English
  • Be able to work at Shopee Warehouse (Bangna Km 23)

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