Job Description

  • Reviews documentation for new customer accounts, ensures that new account holders are not high-risk customers and do not have restrictions or negative activities that would make impact their opening a new account

  • Analyzes new customer processes and policies

  • May be asked to study market trends and observe customer behavior patterns within the business, and verify information on new account documents

  • Liaison between Shopee and any third-party vendors that aids Shopee in carrying out its KYC policies

  • Analyzes existing policies and procedures relating to new customer research and account analysis to ensure compliance and make suggestions for improvements to these processes



  • Graduate of a bachelor’s degree

  • At least 1 year experience in other companies that are related to financing businesses

  • Proficient in Microsoft Office, Google Drive, and similar programs

  • Strong interpersonal and communication skills

  • Attention to detail and organizational skills

  • Comfortable with shifting schedules, may be required to work on weekends and/or holidays

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