1) Understand the whole Shopee operation process, its relationship with the app and identify the potential possibility for product improvement from users' feedback

2) Consolidate and assist to verify all live product issues raised from local feature PICs

3) Communicate with Singapore product team to follow up the fixing progress of live issues

4) Collaborate with local feature PICs to conduct the impact analysis, to provide the data support and to come up with alternatives as short-term solutions to reduce the loss

5) Conduct the UAT to offer the feedbacks to Singapore product team before the launch of a new feature

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