Job Description
  • Perform research and analysis 
  • Develop strategies to improve Customer Satisfaction and Experience
  • Lead new projects and initiatives in the organization
Qualifications
  • Bachelor's degree
  • 2-3 years experience working in the same field
  • Proficient in Microsoft programs
  • Knowledge in customer service practices
  • Data analysis experience
  • Knowledge of research practices
  • Project management skills
  • Six sigma (Greenbelt) preferred

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