Job Description

  • Deliver individual, group instruction and training covering a range of technical, operational, and/or management areas for sellers.
  • Collaborate with Seller Education Lead in planning training outlines and determining instructional methods that will help Shopee sellers improve their overall performance.
  • Conduct refreshers and demonstration-based trainings for all types of sellers: Organic, Official Shops,
  • Managed Sellers and Official Brands as needed.
  • Ensure effective implementation of training by evaluating training outcome/results through Seller Performance.
  • Perform other similar and related duties as required or directed.


  • Finished a Bachelor’s degree of any course.
  • Minimum of 1 year experience in Training and Development, Quality and Coaching or Customer Service management.
  • Able to communicate (verbal / written) in English and Chinese.
  • Must be proficient in MS Office Applications (Word and Excel).
  • Has keen attention to details.
  • Able to conduct data analysis.
  • Has the passion to help others especially the sellers in order for them to provide the best customer experience.


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