Job Description:

  • Responsible for the content creation for the different training materials for the various seller segments
  • Develop overall platform’s strategy for seller training across different mediums (online vs offline) and seller segments (large, mid-sized, small etc.) in a scalable manner
  • Work with countries in understanding local seller profiles and training requirements, and developing customized roadmaps
  • Develop training curriculum and training materials targeting at different sellers types and levels to support them in achieving commercial and operational excellence
  • Design and implement new training ideas (e.g. live streaming, online videos, assessments) to improve training effectiveness
  • Develop “train the trainer” programs and maintain a suite of KPIs to track the ongoing performance of seller training teams across the region
  • Collaborate with Product to collect requirements and design features to support seller education and communications
  • Manage all forms of seller communications to ensure sellers are up-to-date with the latest policies and features

Requirements:

  • Good Bachelor’s degree in any discipline
  • Diploma in mass communications with relevant experience in copywriting would be an advantage
  • Experience in content creation (such as poster and e-mailers) and in Adobe Photoshop would be highly advantageous
  • Passionate about training and enablement; prior experiences in training preferred but not necessary
  • Strong interest to work in a fast-paced, entrepreneurial environment
  • Ability to work independently, navigate ambiguities and problem-solve in a logical manner
  • Strong project management skills with ability to manage multiple stakeholders and timelines effectively
  • A good team player with a collaborative mindset. Experienced hire may lead a small team
  • Strong communication skills (written and spoken English); language ability in another Southeast Asian language is a plus

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