Job Description:

  • Able to design and manage initiatives that will result in highly engaged Sellers through the seller communication channels
  • Draw up project plans and communicate effectively across multiple internal and external stakeholders to align on scope, timelines and expectations of engagement initiatives
  • Collaborate with internal stakeholders to keep up-to-date with Shopee’s features, policies and latest developments
  • Analyze and report weekly key seller issues to Management for continuous improvement of communications and seller user experience
  • Perform Market Research and studies where relevant and required


  • Bachelor’s degree in Business Administration/ Marketing/ related field
  • 2-3 years’ experience in consulting/ change management/ community development is preferable
  • Creativity in developing programs and methods for engaging an audience is required and see this process end-to-end
  • Strong stakeholder management skills
  • Excellent editing and writing communications in English plus Bahasa Melayu and/ or Mandarin
  • Good team player, eager to learn and able to work with tight deadlines
  • Proficient in Microsoft Office Products (Excel, PowerPoint, Word)

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