About the Team

At Shopee Search & Recommendation, we connect customers to what they may want at scale. As a pillar of e-commerce discovery experience, every day our search & recommendation engines help tens of millions of people discover relevant and interesting things among billions of products and contents available on Shopee.

To do this, we index a wide range of information, develop advanced machine learning algorithms, run scalable infrastructure, and continuously optimize the personalized experience for every single customer.

We’re a young, passionate, and interdisciplinary team coming from 10+ countries, committed to creating a convenient, delightful and intelligent discovery experience for our users.

About the Role

We’re looking for an (experienced) product manager to join us. You’ll spearhead a small team to explore, execute, iterate, and deliver great search/recommendation experiences such that our users can find more of what they like with less time and effort.

Your scope may vary depending on your expertise: customer-facing features, ranking strategies, natural language processing fundamentals, knowledge discovery and representation, operational platforms, or more technical side of things such as architecture, infrastructure, and algorithms.

Responsibilities

  • Advocate for customers. Discover and understand their needs, work backwards from there. Do user and market research, collect feedback, and define requirements.
  • Articulate and influence. Balance and align with cross-functional stakeholders, prioritize and focus, so that the team can stay on the critical path.
  • Drive forward. Coordinate day-to-day development with incremental and iterative processes. Maintain and improve existing features, experiment and launch new features.
  • Reason with numbers. Understand and leverage data, metrics, experiments, and analytics to measure impacts, test hypotheses, and make decisions.
  • Innovate and strategize. Creatively refine, optimize and expand platform capabilities and strategies in different user scenarios.

Basic Qualifications

  • Bachelor in Computer Science, or a related applied quantitative field, or experience in lieu.
  • 1~2  years (junior) or 3~5 years (senior) of experience in the technology sector.
  • 1 year of experience in software product management. Highly qualified non-product candidate with technical background WILL be considered.
  • Execution. Strong ownership, bias towards actions, get things done independently.
  • Communication. Effectively communicate complex business/technical information with different audiences verbally or in written.
  • Analytical and quantitative reasoning. Good critical thinking and data-based decision making skills.
  • Adaptation. Open to feedback. Comfort with ambiguity and change. Respond to evolving priorities quickly and systematically.

Preferred Qualifications

  • Master or MBA.
  • Experience in managing data/algorithm driven software products.
  • Experience in software engineering, especially large-scale distributed systems.
  • Understanding of data analytics, statistics, and machine learning.
  • Experience in sizeable and fast-growing organizations or e-commerce industry.
  • Domain knowledge in: information retrieval / recommender systems / information architecture / consumer behavior.
  • Speak one of the languages (optional) besides English: Bahasa Indonesia, Chinese, Thai, Vietnamese, in order to communicate more efficiently with teams from various markets.

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