Job Description:
- Develop, implement and maintain best practices and policies for the Cross Border sellers in areas of fulfillment and listings
- Collaborate with other local and regional teams to manage operational performance of sellers and to drive improvement initiatives
- Identify key pain points, conduct root cause analysis, develop well-rounded solutions and manage the roll-out of these initiatives/solutions
- Optimize existing processes to drive greater working efficiency within and between various cross functional teams
- Track operational metrics at a regional level and adopt data-driven approaches to identify opportunities for improvement
Requirements:
- Good degree from recognized university
- Bilingual in English and Mandarin to liaise with Chinese counterparts
- Minimum 3 years working experience, consulting experiences will be advantageous
- Strong problem solving and data analysis skills
- Project management experience with ability to independently drive projects and engage with stakeholders across different countries
- Ability to navigate ambiguity and develop structured ways of working in a fast paced environment
- Strong verbal and written communication skills
- Well-versed in Excel, exposure to SQL and Python is preferred
- Interest to build capabilities in strategy and operations in the E-commerce industry
