Tasks

  • Establish processes to collect and analyze internal and external market data to derive business insights
  • Project management, lead and assist in the planning and implementation including participate in the design and testing phase
  • Contact Rate reduction - cross-functional project
  • Operational performance & quality improvements
  • Ensure that the project status, issues or changes made are communicated to both the internal and external stakeholders and documented appropriately
  • Develop data-backed business strategies and support the business teams in executing the strategies
  • Establish processes and identify appropriate indicators to monitor performance and progress


Requirements 

  • Bachelor’s degree in any related field is required
  • At least 2 Years of Experience 
  • Certificate in Project Management 
  • Proficient in Excel
  • Knowledge in SQL would be an added advantage
  • Proficiency in automation of tasks and reports; must enjoy this aspect of the job
  • Systematic thinker with ability to understand the holistic picture and complex considerations
  • Able to work effectively and efficiently towards goals in a complex and diverse environment.
  • Strong logical thinking and problem-solving skills at all times 
  • Good team player, positive attitude and eager to learn 
  • Driven and motivated 
  • Has passion in the eCommerce industry 

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