Job Description:

  • Analysing and monitoring key operational KPIs / metrics across the region.
  • Liaising closely with local operations teams about their operational performance, analysis of most common issues and development of next steps to solve them.
  • Understanding the current systems’ capabilities and limitations and driving continuous improvement initiatives on systems, reporting methods and operation processes.
  • Conducting root cause analysis when operational performance fluctuates and building up the knowledge base, i.e. the correlation between root cause and KPI fluctuation.
  • Partner with internal & external stakeholders to establish project priorities, set milestones, and drive schedules to meet project deadlines.
  • Participate in business reviews and support project implementation efforts to improve overall operations efficiency



  • Degree in Engineering, Operations Management, Business, Supply Chain or relevant disciplines
  • High energy, self-motivation & ability to thrive in a fast-paced start-up environment
  • Excellent ability to work in a regional team
  • Excellent communication skills and project management skills
  • Proficiency in Python and/or SQL is a plus
  • Fluency in English and an additional SEA language is a plus to communicate with regional market stakeholders
  • Both fresh graduates and experienced candidates are encouraged to apply

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