ABOUT THE TEAM

Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end user experience for our buyers, sellers, and partners. 

Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes, and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes and features for greater product and operational excellence. 

Regional Marketplace Operations includes the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud.

WHERE YOU COME IN

Being fast-paced, dynamic and proactive is paramount to our success in creating lasting impact for our end users. As we continue to design and spearhead new initiatives, the ability to work in cross functional teams, refine business processes, and derive data-backed solutions and improvement remain crucial in driving the achievement of our business goals. 

We are looking for a hands-on, motivated individual who is ready to explore new ideas, and work with us to refine, build and implement changes to help drive our business’s success. You will be exposed to a multitude of functional areas across Shopee as you work on pivotal initiatives to improve our user experience. Additionally, you will also receive guidance, training and support to help you attain valuable skills and grow professionally in your career.

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