Job Description:

  • Analyzing and monitoring operational KPIs across the region (including logistics, payment, customer satisfaction, listing, etc.)
  • Conducting root cause analysis when operational performance fluctuate. Build up the knowledge base, i.e. the correlation between root cause and KPI fluctuation
  • Giving feedback to local ops teams about their operational performance, analysis of most common issues and development of next steps to solve them
  • Understanding the current systems’ capabilities and limitations, continuous improvement for systems and processes
  • Providing feedback to and working with other departments to improve overall operations efficiency
  • Streamlining and standardizing Operations SOP

Requirements:

  • Currently pursuing a degree in Business, Engineering, Supply Chain management or relevant disciplines
  • Excellent communication skills (written and verbal)
  • High energy, self-motivation & ability to thrive in a fast-paced start-up environment
  • Project management skills
  • Good knowledge in Microsoft Excel and Python
  • Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
  • Proficiency in Bahasa, Thai, Vietnamese is a bonus

Time Period:

  • Please state your availability clearly in the comments section (Start date, End date, part-time or full-time)
  • Full-time interns preferred (3-6 months)
  • Students who can commit part-time, minimally 3 working days a week, are also welcome to apply

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