The Enterprise Applications team is tasked with enhancing, modifying, and maintaining features and functionality associated with Auctane’s internal applications and tooling.

Strategic Imperative:

The Salesforce Platform Lead is a key member of the Enterprise Applications team, responsible for the administration, architecture, governance, and end-user support of Salesforce.com at Auctane. This person will lead the Salesforce Technical Team, working cross-functionally with other members of the EA team as well as stakeholders throughout the business, designing fit-for-purpose solutions to meet the expanding needs of the organization. This person will also serve as a technical consultant, providing insight into business analysis, conducting needs assessments, and configuring the application as required.  

Qualifications - To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Position Duties: (typical monthly, weekly, daily tasks)

  • Technical and administrative ownership of the Salesforce ecosystem.
  • Lead and coach Salesforce team. 
  • Identify and implement improvements to architecture and process. 
  • Align with Sales Operations to create a robust and nimble environment for customer-facing users while adhering to best practices for security and scalability.
  • Assist with the technical evaluation of tools and systems that integrate with Salesforce
  • Lead sandbox management and the process of testing and deploying changes to production.
  • Work with stakeholders to ensure data integrity and accessibility for reporting and analytics
  • Conduct technology / solution evaluation and recommend an appropriate solution to support operations business needs.
  • Advise business stakeholders on business process improvement and reengineering opportunities.
  • Design and develop solutions on Salesforce platform to meet end-to-end process requirements to support a globalized operations process using Salesforce functionality (APEX, SOQL, Lightning Components, etc.).
  • Project member through all phases of the project lifecycle, including: Analysis, Requirements Definition, Design, Build & Test, Conversion, Deployment for operations delivery functionality.
  • Support post-deployment activities including knowledge transfer, process documentation and application bug fixes.

Education and/or Experience:                  

  • Bachelor's degree in Computer Science, Information Systems, or equivalent years of relevant work experience.
  • Eight or more (8+) years Salesforce Developer and Administration experience.
  • Salesforce Advanced Administrator Certification, Salesforce Platform Developer I Certification and one or more Consultant Certifications (Sales, Service, or Community). Platform Developer II Certification is a plus
  • Experience building and leading teams. 
  • Experience deploying and maintaining Salesforce in multiple languages and currencies.
  • Experience with Gainsight, Gong.io, Zendesk, Looker, and Jira.
  • Successfully administered Salesforce instances of 200+ users.

Skills and Knowledge:

  • Knowledge of coding languages (e.g.: .NET, Java, JavaScript, HTML5) and API integration framework.
  • Strong knowledge of Apex, VisualForce, SOQL/SOSL, Force.com IDE and Force.com Ajax Toolkit.
  • Demonstration of platform development best practices and design patterns for implementing highly scalable solutions with and understanding of governor limitations in a multitenant environment.
  • Strong knowledge with Salesforce configuration options, data model / architecture, and security model.
  • Strong knowledge of configuring workflows, process builders, and an in-depth understanding of Salesforce Flow.
  • Strong project management skills

Computer/Software/Application Proficiency:                

  • Salesforce
  • Coding languages: .NET, Java, Javascript, HTML5
  • APEX & SOQL/SOSL
  • VisualForce
  • Force.com IDE
  • Force.com Ajax Toolkit
  • REST and SOAP standards of API frameworks

Travel Requirements:

  • Less than 10%

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

    • Sit for prolonged periods of time
    • Utilize wrist and hands for a prolonged period of time
    • Walk short distances
    • Stand for short periods
    • Speaking and conversing with others
    • Lift up to 25lbs without assistance up to chest height

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