About Shift

We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process. And, we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At Shift, we’re building the tools that empower people to buy, own, and sell the cars that make life go. This is a great opportunity to join a hyper growth company changing the world’s largest industry! 

Job Summary 

At Shift, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales team member: one who takes time to listen and build relationships with customers in order to understand their true needs. Join a team that works collaboratively to help each customer purchase the right car that fits their needs and desires in a way that everyone can feel good about. We are rapidly growing and believe it is our honesty and transparency that fuels our rapid growth. Shift is poised for aggressive growth over the next few years and our Field Sales Team Member will be a vital member of our future success!

What You'll Do:

  • Use your knowledge of Shift inventory to assist customers in finding a vehicle that meets their needs
  • Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications and insurance products
  • Complete all relevant records and documentation to ensure smooth transactions for our customers.
  • You will have impeccable customer service skills and follow up to ensure we can build a long lasting relationship with our customers.

Organizational Responsibilities:

  • Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to areas of responsibility and reporting violations or infractions to appropriate individuals.
  • Practices proper safety techniques in accordance with Company, property, and department policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor injuries or accidents, or other safety issues to appropriate individuals.
  • Identifies areas of improvement and offers suggestions to improve efficiency, effectiveness and productivity.
  • Keeps abreast of current changes in technology, processes, and standards within the industry and areas of responsibility by attending internal and external training programs, researching and/or subscribing to the internet or other professional publications or utilizing other appropriate methods to obtain business and professional information, and applies knowledge and practices to areas of responsibility.

What You'll Have:

  • You will have impeccable customer service skills and follow up to ensure we can build a long lasting relationship with our customers.
  • Sales and customer service experience, in an area such as retail, is preferred
  • Good listening skills and a strong customer focus
  • High level of self-motivation
  • Clearly and effective communication
  • Flexibility to provide cover for store opening hours, including evenings and weekends

Shift is an equal opportunity employer. Shift prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Shift conforms to the spirit as well as to the letter of all applicable laws and regulations.

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