About the role/Position Overview:

The Acquisitions Associate (AA) builds and strengthens our ongoing pipeline of prospective sellers. As the lifeblood of our selling platform, they’re high-energy, highly motivated team players who are passionate about working with customers and helping them sell their cars flawlessly. The AA will be explaining complex information to a customer one minute, then qualifying leads and tracking CRM communications the next. Most of all, they understand the customer journey and mindset, and appreciate how big of a decision selling a car is. They know how to be an effective partner without the heavy-handed salesperson approach. 

What you'll do/Duties (Essential Functions):

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

  • Proactively reach out to (call), and contact, interested car seller leads and sell them on booking an evaluation for their car
  • Provide efficient, courteous customer service
  • Seamlessly process all transactions while following company policies & procedures
  • Accurately track and update all activity on internal CRM tools.
  • Need to be flexible for scheduling 

 

**Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

What we ask for/Qualifications, Skills, & Experience:

  • 1+ years experience with a track record of success in Lead Generation or Inside Sales
  • An energetic personality who communicates effectively and respectfully with customers over the phone, chat and email.
  • Excellent attention to detail and organizational skills
  • A self-starter with strong problem-solving skills
  • Thrives in a team environment and treats everyone with respect
  • Experienced in the automobile industry is a plus, but not necessary
  • Experience with Apple products a plus

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Will remain in a seated position for extended periods of time. 
  • Frequently operate small office equipment such as a computer.

Working Conditions:

  • Work is performed indoors for extended periods of time including up to the entire duration of shift. 

 

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