About Shift

We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.
 
And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At Shift, we’re building the tools that empower people to buy, own, and sell the cars that make life go. 

Shift is looking to hire a leader for our People Operations organization, tasked with making Shift the best place to work for our employees. The most successful candidates will bring a high level of enthusiasm, desire to build a world class People Operations function and serve as a strategic partner for our executive team. Managing a team of three, our Senior Manager of People Operations will be tasked with the continued maturation of Shift’s HR processes, cultivating a positive culture for all employees and overseeing employee engagement efforts.. Given the size and stage of Shift, this is a special opportunity for a people operations professional to step into a growing startup and reshape the direction of our people operations function.  

What you’ll do

  • Develop and lead a small, but high performing People Operations Team
  • Own, design and manage new hire onboarding for our teams ensuring new team members have a successful ramp up with Shift
  • Review existing systems, tools and processes and develop and implement new changes to improve and streamline existing HR operations
  • Collaborate with people ops team members and execute on company-wide programs and initiatives including performance management, recognition etc. 
  • Partner with the executive team to construct and execute strategic roadmaps and plans to uphold the organization’s mission, vision and values
  • Be a collaborative leader with the recruiting team to help with key recruiting initiatives including university recruiting program, diversity strategy
  • Work with functional heads and managers to ensure we're always thinking about how to invest in our people

What we’re looking for

  • 10+  years of total experience, including 5 years of acting as an HR Business partner and at least 3 years of HR management experience working closely with the executive team. Preferably within fast growing start up. 
  • Demonstrated track record of building people operations functions, change management and improving employee engagement. 
  • Excitement around building an employee experience including on-boarding, performance reviews, leaves of absence, and off-boarding processes that feels efficient and well-planned to employees.
  • A curiosity and passion to learn a lot, improve processes, and make Shift an awesome place to work
  • Team player, always willing to jump in and help out other teams when needed
  • A friendly approach and willingness to take on multiple projects

On diversity

Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.
 
Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.
 

Why join now?

We’ve built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the  US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.
 
Shift is the Bay Area’s #1 seller of used cars with $150 million in cars sold per year. We’re serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.
 

Shift is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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