About the Role
Shared is launching a fleet of 200 electric-powered scooters in Portland. As a Rebalancer, you will play a fundamental role in Shared’s day-to-day operations. You will be responsible for maintaining the overall availability and accessibility of the electric fleet. Working under the primary guidance of the Operations Manager, assists and supports redistribution of scooters and generates mission-critical data while supporting general operations system-wide.

Primary Responsibilities and Essential Functions:

  • Operate a large vehicle or electric trike to redistribute scooters as required, based on real-time demand data
  • Loading and unloading vehicles with scooters at strategic locations requires repetitive motion and individual responsibility for lifting up to 50lbs
  • Evaluate condition of scooter, document and record data regarding scooters and related equipment, and follow appropriate escalation protocol
  • Communicate effectively and efficiently using verbal, written or typed communications with the Shared team
  • Work collaboratively with the Shared team to assess, evaluate and determine inventory management and control
  • Keep and maintain clean and presentable work areas, tools and equipment which may include, but is not limited to, company vehicles and work locations
  • Perform customer service duties including corralling and securing scooters and helping customers understand the system

General Responsibilities

  • Follow safe work practices and help create and maintain a safe work environment
  • Follow any routes and assignments as delegated by the operations platform and leadership team
  • Communicate professionally and timely with all customers, vendors and team members
  • Escalate issues as needed to leadership team or designated market lead
  • Work with team to ensure timely and productive workflows
  • Additional duties and responsibilities as determined by management.

Required Skills and Experience:

  • Minimum 18 years of age or older.
  • Valid Driver’s License and acceptable Motor Vehicle Record.
  • Demonstrated success meeting and exceeding Shared’s performance expectations. 
  • Experience operating vehicles in congested city traffic.
  • Knowledge of Portland geography and street layout.
  • Proficiency with Microsoft Office and other technology as needed to perform the essential functions of the job
  • Interpersonal skills – open to others' ideas; patience and willingness to experiment and try new things while working collaboratively.
  • Dependability and schedule adherence – ability and commitment to working all scheduled work hours. Shared Technologies work schedules may include, evenings, weekends and holidays.
  • Ability to effectively and professionally communicate with management, co-workers, vendors and customers
  • Ability to lift up to 50 pounds; stoop, bend, and stand for long periods of time.
  • Willingness to work year round in outdoor conditions.

What we care about

  • Have Fun - Be yourself. Be inspired. We can get results while having fun. We put users first and enable them to have fun.
  • Be Intentional - We build and deploy new products with your feedback. Communicate your observations and collaborate on solutions.
  • Be Safe - User safety is our #1 priority. We make sure all hardware and software is operating properly. Our job is to keep users safe. Make intelligent decisions while working efficiently. 
  • Go Together - Empathize with others. Be fair. Be a good listener. Share information. Stay open to learning. 


The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. From time to time, and related to the nature of work performed to accomplish Shared Technologies’ Mission, employees may be required to perform duties outside of their normal responsibilities.

Shared Technologies is proud to be an Affirmative Action/Equal Opportunity Employer and strongly encourages applications from women, minorities, protected veterans and individuals with disabilities. Shared is a drug-free workplace. 

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. 

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Shared Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.