Solutions Architect

At Turbonomic, we are committed to attracting and retaining a diverse and inclusive workforce. We will honor your experiences, perspectives, and exceptional identity. We believe that uniqueness enriches all of us by showing us a range of ways to understand and engage with the world.

Who We Are:

We work to deliver best-in-class software so that our customers can assure application performance and empower their people to focus on growing their businesses through innovation. Turbonomic created Application Resource Management (ARM) to assure customers’ application performance by eliminating infrastructure resource congestion across hybrid and multi-cloud environments.

In 2019 Turbonomic acquired SevOne, the leading provider of network management solutions for optimal network visibility and performance (NPM). The combined entity delivers customers better data, analytics, and decisions to comprehensively and continuously assure application performance. The powerful combination of Turbonomic’s Application Resource Management, SevOne’s leading Network Management Solution, and ParkMyCloud’s best-in-class resource scheduling ensures that Turbonomic is well-positioned to build the future of application performance.

 

What’s In It For You:

Key contributor and technical leader providing strong motivation to team in a more complex/critical environment designing high-value, high-available, network management solutions within telecommunications service providers and large enterprise customers.  The role has both pre- and post-sales responsibilities for the US territory and may involve travel as much as 50%.  Responsible for in-house technical training on solutions and integrations and serves as a mentor to junior team members.

 

What You'll be Doing:

Essential Functions include, but are not limited to the following: (% of time):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

80%

  • Designs strategic and value-added solutions in conjunction with partners and customers to enable revenue growth
  • Support sales throughout the sales process by architecting and scoping solutions, calculating Levels of Effort and writing Statements of Work
  • Documents and communicates solutions design to SevOne project teams, and assists SevOne Project Management with creation of technical tasks on project plans
  • Acts as Technical Design Authority on SevOne internal investment and customer delivery projects
  • Delivers product, services and consultative support to SevOne customers
  • Designs, installs and configures complex SevOne solutions for customers
  • Designs and develops integrations with third party data sources and applications
  • Utilizes technical and business writing skills to deliver documentation of deployed solutions as required
  • Provides relevant customer feedback to corporate: features, futures, challenges, success stories, and competitive field intelligence
  • Provides solution analysis and design at all levels
  • Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and delivery

20% Perform other duties as required or directed

 

Supervisory Responsibility:  none

 

What Will You Bring:

At Turbonomic, we are always looking for bright, passionate, and hard-working people who want to grow and develop with the company.

  • Education:    Bachelor’s in computer science, Engineering or equivalent work experience, Masters preferred

    Experience:  

    • 6 years solution design and architecture experience to include capturing customer requirements in customer facing capacity
    • Prior experience designing Commercial off-the-shelf solutions to meet those requirements
    • Prior experience guiding delivery teams to realize the solution
    • Strong network management and OSS Integration experience (3+ years)
    • Telecom carrier or large enterprise customers experience
    • Prior experience working for data/voice/video products company preferred
    • Prior exposure to working for small company or remote/home office arrangement a plus
    • Preferred – prior experience performing responsibilities in both Development & Delivery roles

     

    Skills:

    Requires knowledge and experience in the following areas:

    • OSS/BSS space, specifically Network Performance Management
    • Linux
    • Databases
    • Data and Voice Network design
    • Network protocols, TCP/IP, MPLS, & SNMP
    • REST API’s, Golang, Python
    • Professional service experience with SOAP, PHP or XML
    • Knowledge of networking technologies, including IP MPLS, Cable, Fiber, Ethernet, 3G, 4G/LTE, IMS

     

    Preferred:

    • Strong customer service skills
    • Self-motivated with strong team focus
    • Ability to mentor and guide more junior team members
    • Strong planning, organizational, and prioritization skills
    • Process oriented
    • Strong work ethic and integrity
    • Operates with a high degree of professionalism
    • Effective written and verbal communicator
    • Demonstrates strong judgment and analytical skill
    • Initiative and accountability
    • Adaptable to change/flexible
    • Innovative business and technical problem solver 

 

Benefits & Perks:

  • Health, dental and vision coverage – health is a #1 priority for us, we’ve got you covered.
  • Unlimited paid time off – flexibility boosts creativity and performance. Take time off to spend volunteering in your community or recharging - work-life balance is important.
  • Pre-tax benefits – medical, dependent care, commuter, 401k.
  • Paid Parental Leave
  • Short-Term and Long-Term Disability Insurance
  • Access to executives – learn and collaborate with leaders.
  • Career advancement – jump in, learn, grow and shape your career
  • Rewards and Recognition Programs
  • Employee Resource Groups – POCIT, DevelopHer, Parents at Turbo, Book Club
  • Wellness Initiatives - are you competitive? You’ll love the step competition with great prizes! Cooking more your speed? We have web cooking classes! Great wellness initiative running year round
  • Wellness Platform that offers allocation of points for different wellness benefits of your choice from the platform

 

Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Position requires the flexibility to travel in region, up to 50%
  • Ability to interface with various clients and meet deadlines under high press
  • Extensive computer use which requires vision capability as well as the ability to conduct webex presentations with clients
  • Routine client telephone calls to address customer service issues as well as presentations

 

Working Environment: General office work environment

 

Why Choose Turbo:

Turbonomic was recently named to the Inc. 5000 List of fastest growing private companies for the fifth time, and the Forbes Cloud 100 for the fourth time. We have also been named to Fast Company’s Best Workplaces for Innovators List, a testament to our people, culture, and technology. To scale our growth, we’ve locked in partnerships with Cisco, IBM, Microsoft, AWS, and DXC.

 

Our Company Culture:

Our company culture enables a workplace that values trust, transparency, and performance. This is emulated through our employees, who approach each day with a sense of fearlessness, collaboration, and curiosity. If that sounds like something you’d like to be part of, we’d love to hear from you. To learn more about our company culture, check out our careers page, blog, or connect with Turbonomic via LinkedInTwitterFacebook, and YouTube

Our Diversity, Equity, and Inclusion (DEI) efforts are a strategic imperative in driving the future of our business. DEI is directly linked to our ability to innovate and collaborate effectively to bring the best products to market. We welcome and embrace diverse thoughts, experiences, and ideas. Having a diverse and inclusive culture is fundamental to who we are, and we know it has a positive effect on our success. We have committed to two Parity Pledges: One for Women in Leadership Positions; and one in Support of People of Color.

We measure our work culture regularly to ensure that Turbonomic is a place where all our employees are respected and valued for who they are. DEI is not a “special initiative”, but a central element of our strategy.

Across the Turbonomic enterprise we encourage you to bring your uniqueness. Whether it is through our Community Outreach program, joining an Employee Resource Group, or participating in our Sustainability initiatives, if you have a passion for pushing the limit and are eager to make a difference, Turbo is the place for you.

 

We encourage you to apply even if you don’t check every single one of the boxes listed above!

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at SevOne are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.