The Team & Role

Our Sales Development team is expanding, and we’re looking for a driven and experienced SDR Manager to lead our North America team. Reporting to the Director of Sales Development, you will be responsible for managing, coaching, and developing a team of SDRs to exceed pipeline goals and quotas. You’ll play a key role in shaping outbound prospecting strategies, optimizing workflows, and fostering a high-performance sales culture. The ideal candidate is a strong leader who thrives on mentoring talent, leveraging data-driven insights, and collaborating closely with Sales leadership to drive revenue growth.

Our Sales Development team is responsible for generating a pipeline of opportunities through outbound outreach, partnering closely with our Sales organization. The Sales Development function is part of a rapidly growing business and the right candidate will be someone that understands how to apply the best practices of outbound prospecting to coach, train and mentor the SDR team to deliver at the highest level. 

What You’ll Do

  • Management: Oversee a team of Sales Development Representatives (SDRs); hire, onboard, and coach SDRs to become high performers.
  • Lead Generation: Own outbound lead generation and conversion rates throughout the sales funnel; predictably meet pipeline goals from outbound prospecting activities, including achieving monthly quotas for meetings booked and closed won business.
  • Client Engagement: Identify target customers for SevenRooms through email, phone, and social channels; ensure the team is maintaining active engagement through informed, creative follow-ups.
  • Reporting & Data Analysis: Own reporting for the SDR Team, driving and enhancing their performance by tracking relevant KPIs. Ensure a regular reporting cadence with relevant internal stakeholders.
  • Collaboration: Partner with Sales Leaders & Account Executives to foster an environment of true partnership.
  • Automation: Work with automation platforms such as Outreach.io and Salesforce, which play a crucial role in our data management and sales pipeline processes

Who You Are 

  • 2+ years’ experience in a Sales Development Manager role managing and growing SDR’s, ideally with a SaaS, recurring revenue focus.
  • Charismatic, high energy, an excellent people leader. You have passion and a track record building strong, overachieving SDR teams and progressing SDRs in the early stages of their sales career.
  • Experience onboarding, training, and mentoring to ensure you are developing team members' knowledge, skills, and confidence on an ongoing basis.
  • First-class people and communication skills. You need to be hands-on, motivate, and lead your team through the highs and lows of sales and changes in the Go-To-Market strategy.
  • Highly numerate and skilled with managing data sets. You value data and are not afraid to dive into metrics and spot insights to improve individual, and team performance.
  • You want to make a mark and are hungry to build a world-class SDR team. You’ll be proactive, taking the opportunity to collaborate and learn from your peers .
  • Experience using a variety of prospecting tools including; Outreach.io, ZoomInfo, Cognism, Gong, Salesforce. 

What We Offer

  • A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new – the choice is up to you and our team is ready to help make that happen.
  • Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
    • Commission Eligible: The On-Target Earnings (Base Salary + Commission) range for this role is $129,000 - $145,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also commission eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
  • Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Wellhub, Spring Health, and Carrot.
  • Employee programs: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
  • Learning and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie’s Choice.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragan’s Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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