Our Finance and Operations team is a dynamic, relatively small group, that produces super high quality output. We have built a world class, fully automated and integrated SaaS financial and reporting infrastructure, that allows us to move quickly, with a high degree of accuracy and predictability. Unlike traditional companies, where finance teams are typically the police cops and nay-sayers, we are a team that tries to say "yes" first. How can we help solve your problem? How will this investment improve our business? We are a dedicated, hard working team, quick to have fun, and we enjoy our amazing culture!

Accounting & Billing Specialist

We are looking for an ambitious, motivated Accounting and Billing Specialist to join our Finance and Accounting team! This role reports directly to the Senior Accountant, performing daily accounting, analysis, and customer service activities associated with the Accounting and Accounts Receivable function. This is role has high visibility and large growth potential for a motivated individual. Must be comfortable working within a dynamic environment with rapid changes in requirements and direction.

What you'll do

Accounts Receivable and Billing

  • Own the ServiceTitan billing and accounts receivable function, working cross-functionally across departments (Sales, Onboarding, Support, Success) to manage client accounts and address customer billing issues
  • Charge manual sales invoices, follow up on collections and provide invoices when requested
  • Approve, process and report on all credit and refund requests
  • Manage customer billing information in Stripe (credit card, billing address) and investigate payment processing issues via Stripe, informing the appropriate representatives
  • Follow-up on customer payment and billing issues through email or over the phone

General Accounting and Monthly Close

  • Assist with monthly close procedures including preparation of journal entries and reconciliations
  • Assist with preparation around A/R, A/P, payroll, employee reimbursements, & GL transactions
  • Prepare financial support for financial, tax, and payroll audits
  • Calculate monthly sales commissions and work with Sales Managers to resolve discrepancies

What you'll need

  • Bachelor’s Degree in Accounting Finance, Business Administration or equivalent field
  • Proficient understanding of accounting theory
  • 2-4 years of relevant work experience
  • Strong ability to meet deadlines and multi-task within a fast paced environment
  • Superior communication skills and detail-oriented
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
  • Strong Excel and MS Office experience
  • Experience working with an accounting software system
  • CPA candidate - PREFERRED
  • Intaact experience - PREFERRED

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

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